Planning Officer

Date: Jan 30, 2025

Location:

Dubai, AE

Company: Arab Business Machine FZE

Req ID: 1381

Job Title
Planning Officer
Job Scope
The Planning Officer is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly.

Main Duties And Responsibilities

• Analyze the market, forecast product demands, set sales and supply plans by country of operation.
• Control and manage supply and inventory at all levels.
• Provide the supply chain team with relevant reports and data for planning related activities and meeting customers demands.
• Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions.
• Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned parties.
• Manage and process customer orders in accordance with forecasted demands.
• Fulfill orders once released from credit.
• Update customers and internal stakeholders on order backlogs and information.
• Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner.
• Handle customer complaints in coordination with concerned departments.
• Manage CRM system, tools and processes and optimize workflows to increase effectiveness.

Position Requirements
Education
Bachelor's degree in Business Administration, Economics or any other related field.

Experience
0-2 years of relevant experience.