Pharmacist

Roles and responsibilities

• Reviews customer’s prescriptions to assure accuracy, to ascertain the needed drugs, and to evaluate their suitability
• Provides the customer with information and advice regarding drug interactions, side effects, dosage, and proper medication storage
• Compounds and dispenses medications as prescribed by physicians and other health practitioners
• Ensures understanding of the customer’s needs by conducting necessary questioning and providing assistance when necessary
• Achieves sales targets by using sales techniques, up-selling and cross-selling of all Super Care categories
• Orders and purchases pharmaceutical supplies, medical supplies, or drugs, maintaining stock storing and handling
• Complies with local rules and regulations in regard to pharmacy activities, including but not limited to preparation, labeling and delivery of medication and other pharmaceutical supplies
• Maintains and reports the pharmacy’s records as required by the external authorities (i.e. Dubai Health Authority, Ministry of Health, etc.)
• Liaises with insurance companies to process insurance on time and resolve billing issues
• Handles daily operational tasks such as inventory management, expiry management, merchandising, etc.
• Is flexible to work in different shifts & locations as assigned by the Line Manager in order to fulfill business requirements.

Job requirements:

• Bachelor’s Degree in Pharmacy
• License from: DHA or willing to convert MOH/DOH to DHA.
• Minimum of 1 year experience as a registered pharmacist.
• Strong communication skills in English, Arabic/Tagalog.

Desired candidate profile

1. Pharmacological Knowledge

• Drug Mechanisms: Understanding the biochemical mechanisms, effects, and potential side effects of different medications.
• Pharmacokinetics: Knowledge of how drugs are absorbed, distributed, metabolized, and eliminated from the body.
• Pharmacodynamics: Understanding how drugs affect the body at the cellular, tissue, and organ levels.
• Drug Interactions: Recognizing and advising on potential drug interactions that may affect a patient’s treatment plan.

2. Clinical and Patient Care Skills

• Patient Counseling: Providing patients with information about their prescriptions, including dosages, potential side effects, and how to manage their treatment.
• Medication Management: Ensuring that patients follow their prescribed medication regimens and adjusting as necessary to optimize health outcomes.
• Chronic Disease Management: Working with patients to manage chronic conditions such as diabetes, hypertension, or asthma, and providing advice on medication adherence.
• Health Screenings: Performing basic health screenings, such as blood pressure checks or blood glucose monitoring, and providing relevant advice.

3. Pharmacy Operations

• Dispensing Medications: Accurately preparing and dispensing prescription medications, ensuring correct dosages and proper packaging.
• Inventory Management: Managing drug inventories, ensuring that medications are stocked, stored correctly, and rotated to prevent expiry.
• Prescription Verification: Verifying that prescriptions are accurate and safe, and communicating with prescribing healthcare providers if any issues arise.
• Regulatory Compliance: Ensuring compliance with local laws, regulations, and ethical guidelines related to drug dispensing and pharmacy practice.

4. Attention to Detail

• Accuracy in Dispensing: Ensuring that medications are dispensed accurately according to the prescriptions, avoiding errors such as incorrect dosages or drugs.
• Monitoring for Drug Interactions: Carefully checking for potential adverse drug interactions, contraindications, or allergies that could harm the patient.
• Labeling and Documentation: Properly labeling medications with clear instructions and maintaining accurate patient records for future reference.

5. Communication and Interpersonal Skills

• Patient Communication: Effectively communicating with patients to explain their treatment regimens, answer their questions, and provide reassurance regarding their health.
• Collaboration with Healthcare Teams: Working closely with physicians, nurses, and other healthcare professionals to provide integrated care and optimize patient outcomes.
• Empathy: Demonstrating empathy and compassion when dealing with patients, especially those with chronic conditions or complex medication regimens.

6. Problem-Solving and Critical Thinking

• Troubleshooting Issues: Identifying and resolving issues related to prescriptions, such as unclear instructions, drug interactions, or adverse reactions.
• Clinical Judgment: Applying clinical knowledge to make decisions about drug therapy and ensuring that patients receive the most appropriate treatment.
• Risk Management: Identifying potential risks related to drug treatments and finding solutions to minimize those risks for patients.