Personal Shopper - THAT Concept Store

JOB TITLE

Personal Shopper | MAF Lifestyle | Operations

ROLE SUMMARY

The Personal Shopper will be responsible for establishing, maintaining and growing a portfolio of customers, delivering outstanding sales-driven results while ensuring excellent customer experience and service.

ROLE PROFILE

• Recruit (monthly target) and retain customers for THAT Concept Store.
• Build a relationship with top tier customers in order to strengthen brand and personal loyalty.
• Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
• Ensure monthly sales targets are achieved across categories.
• Ensure that sales leads are identified and prioritized as well as create and implement new selling ideas to ensure sales targets are met.
• Work closely with Buying, Planning and Digital Merchandising teams to ensure maximum knowledge of forthcoming stock availability for customer benefit.
• Provide support to the customer care team to resolve VIP customer issues as necessary.
• Follow networking strategies in order to develop and enhance client base.

REQUIREMENTS

• Diploma or bachelor's degree in any related field, preferably in Fashion.
• 3-5 years retail experience of luxury brands.
• At least 3 years of experience as personal shopper/stylist.
• Must have a black book.

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime.
• We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.
• Join us! Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.