Personal Assistant to Regional General Manager

Personal Assistant to Regional General Manager NOVOTEL

The Personal Assistant (PA) to the Regional General Manager (RGM) plays a crucial role in supporting the Regional General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the RGM and various stakeholders, including employees, suppliers, and guests.

1. Manage sensitive information with discretion and integrity.
2. Acting as the first point of contact for the Executive Office and serving as an intermediary for the Dubai Central General Managers.
3. Regional General Manager's calendar management.
4. Preparing reports, presentations, memos, SOPs, complimentary vouchers, NOCs, and any official documents.
5. Managing correspondence, including negative reviews directed to the RGM.
6. Preparing and processing RGM's monthly expenses, travel expenses, insurance reimbursement claims, and RGM's travel arrangements.
7. Reviewing and proofreading contracts, capex files, and any other documents for accuracy before the Regional General Manager's review.
8. Keeping all ExComs/departments on task to meet deadlines.
9. Preparing the monthly business review presentation and minute taking.
10. Preparing the monthly attendance for Head of Departments.
11. Managing HODs' vacation plan requests in Oasys.
12. Monitor project timelines and deliverables, ensuring deadlines are met.
13. Maintain organized filing systems, both physical and digital.
14. Track key performance indicators (KPIs) and prepare reports for the RGM.
15. Managing stationery inventory (Future log).
16. Monitoring the validity of licenses and certifications.
17. Monthly updates of DTCM statistics in the DTCM portal.
18. Assisting in conducting specific projects and research as needed.
19. Miscellaneous tasks to support the Regional General Manager which may vary according to the RGM's remit.

1. Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
2. Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
3. Experience in supporting senior management is an advantage.
4. Strong organizational and time-management skills.
5. Excellent verbal and written communication skills.
6. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
7. Ability to multitask and prioritize tasks effectively.
8. Strong attention to detail.
9. Problem-solving and critical thinking skills.
10. Professional demeanor and positive attitude.
11. High level of integrity and confidentiality.
12. Ability to work independently and as part of a team.
13. Adaptability to changing environments and priorities.