People Operations Coordinator

Operational Responsibilities

• Follow all relevant HR policies, processes, and standard operating procedures to ensure work is carried out in a controlled and consistent manner.
• Implement activities under minimal supervision.
• Escalate complex problems to the relevant person to ensure cases/issues are closed efficiently and in a timely manner.
• Administer employee attendance, leaves, vacations, and overall absenteeism.
• Ensure adherence of all employees to the organization’s personnel rules and regulations.
• Follow up with all employees concerning medical certificates for sick leaves and out of office/absence forms.
• Handle all medical insurance claims and liaise with insurance companies for employee collections.
• Issue/cancel access cards in adherence to security policies.
• Prepare welcome kits for new employee orientation sessions.
• Prepare absenteeism calculations for end of service settlement.
• Attend to employee inquiries on company policies and procedures.
• Handle and follow up on the work visa and labor contract processes.
• Coordinate with the employees and the PROs.
• Prepare, maintain, and update the appropriate documents.
• Lead the work visa and labor contract renewals.
• Process the application, renewal, and cancellation of all documents for labor cards, work permits, and residency visas.
• Schedule medical examinations for the processing of residence visas.
• Update documents according to expiry in the HRIMS.
• Initiate, update, and maintain employees’ personal data on the HRMS.
• Keep updated records on all new immigration and labor legislations as communicated by the PRO and the Personnel/HR Manager.
• Prepare staff turnover reports (newcomers, leavers, total headcount) and KPI report for absenteeism.
• Update staff lists accordingly.
• Participate in relevant projects and community activities as needed.

What You’ll Need To Succeed

• Bachelor's Degree in Business Administration or related field.
• 2 years of previous experience in a similar role.
• Strong organizational skills.