People and Culture Manager - Arabic Speaker

People and Culture Manager - Arabic Speaker

JOB PURPOSE

The People & Culture Manager role contributes to the company performance by providing tactical and strategic consulting on people and organization development strategies in support of business objectives. Performs HR-related functions at a professional level driving business success and people development. Will carry out responsibilities in the following areas: partnering with HODs to facilitate high performance, talent management, employee relations consultation; policy interpretation and application, performance and compensation management consultation.

Recruitment & Selection:

1. Manage the recruitment and selection process, including job postings, interviews, and hiring decisions.
2. Oversee the entire recruitment process according to SOP, coordinating with agencies, posting job ads, sourcing, screening, shortlisting, and following up with candidates.

Employee Relations & Engagement:

1. Foster positive employee relations by addressing grievances, resolving conflicts, and promoting a healthy work environment.
2. Develop and implement employee engagement initiatives to enhance job satisfaction and organizational commitment.
3. Handle employee grievances and mediate workplace conflicts.
4. Conduct employee satisfaction surveys and analyze results to improve HR practices.

Performance Management:

1. Oversee and manage a performance appraisal system that drives high performance.
2. Assess training needs and develop training programs to enhance employee skills and performance.
3. Maintain pay plan and benefits program.
4. Ensure legal compliance throughout human resource management.

Compliance & Legal:

1. Ensure that all HR practices and policies are in line with current labor laws and regulations.
2. Regularly review and update company policies to maintain compliance and avoid potential legal issues.
3. Ensure the company's HR policies are up-to-date and compliant with labor laws.
4. Develop and implement HR strategies and initiatives aligned with the overall business strategy.
5. Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
6. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

Reporting & Analysis:

1. Prepare, update, and interpret various scheduled and ad hoc reports on recruitment metrics, including open and filled positions, hiring process duration, employee turnover, and applicant demographics.
2. Report to management and provide decision support through HR metrics.

On-boarding & Off-boarding:

1. Manage employee on-boarding and off-boarding processes, including conducting exit interviews and ensuring the return of company property.
2. Update employee records and coordinate with relevant departments to finalize employee separation.
3. Nurture a positive working environment that promotes employee engagement and satisfaction.
4. Lead initiatives to improve diversity, equity, and inclusion within the company.
5. Collaborate with department heads to identify staffing needs and workforce planning.
6. Develop and maintain relationships with external partners such as recruitment agencies and benefits providers.

Budget Management:

1. Manage HR budgets and oversee the HR department's operational expenses.

Payroll Management:

1. Oversee and manage the entire payroll process, ensuring accurate and timely salary payments to employees, and resolution of payroll discrepancies.

QUALIFICATIONS, EXPERIENCE, SKILLS & COMPETENCIES

Educational Qualifications:

1. A university graduate in Human Resources or equivalent from the recognized university or, CIPD qualified (preferred).

Years of Experience:

1. 8 – 10 years of experience in a similar role.

Nature of Experience:

1. Experience in freezone/business set up organization is an advantage.

Required Skills/Technical Competencies:

1. Exceptional written and verbal communication skills.
2. Skilled in mediating conflicts and resolving employee grievances.
3. Resilient with a results-oriented and proactive mindset.
4. Outstanding interpersonal skills.
5. Ability to coach and mentor line managers and employees.
6. Excellent computer skills in a Microsoft Windows environment.
7. Proficient in HRIS for employee data, payroll, benefits, recruitment, performance tracking, and reporting.

Language Skills:

1. Proficient in English / Arabic is a MUST.