Outlet Manager

We are seeking a dynamic and results-driven Outlet Manager to join our team in Dubai, United Arab Emirates. As the Outlet Manager, you will be responsible for overseeing the day-to-day operations of our establishment, ensuring exceptional customer service and driving business growth.

Responsibilities:

• Lead and manage all aspects of outlet operations to ensure profitable and efficient performance.
• Develop and implement strategies to achieve outlet business goals and increase revenue.
• Accurately forecast business demands and adjust operations accordingly.
• Collaborate with management to create and execute effective marketing plans.
• Manage staffing schedules to optimize team performance and customer service.
• Oversee regular preventative maintenance and ensure adherence to safety and sanitation standards.
• Motivate and inspire team members through hands-on leadership and mentorship.
• Monitor and evaluate team member performance, identifying areas for improvement and growth.
• Develop and deliver training programs for supervisors and team members to enhance skills and knowledge.
• Implement and maintain high standards of customer service to maximize guest satisfaction.
• Manage inventory control costs and optimize profitability while maintaining quality standards.
• Stay updated on local food safety regulations and health codes, ensuring full compliance.

Qualifications:

• Bachelor's degree in Hotel Management or related field with 3-5 years of experience in food & beverage or restaurant operations management.
• Proven track record of successfully managing and growing a retail or food service outlet.
• Strong leadership skills with the ability to motivate teams and deliver exceptional customer experiences.
• Proficiency in financial management, including budgeting, forecasting, and cost control, with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to interact with guests, team members, and stakeholders.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Food safety certification.

Remote Work:

No

Employment Type:

Full-time