Organization Development Specialist (OD)

Organization Development Specialist (OD)

The OD Specialist supports the Organization Development (OD) function by assisting in the planning, coordination, and execution of OD activities that enhance organizational effectiveness. Reporting to the Assistant Manager Organization Development, the OD Specialist is responsible for areas such as job analysis, organizational chart management, performance management support, change management initiatives, HR satisfaction surveys, HR townhall meetings, continuous improvement projects, and audit support. This role involves collaboration with various stakeholders to ensure successful implementation of OD strategies and alignment with organizational goals.

2. KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Job Analysis and Design:

1. Conduct detailed job analysis to support the development and maintenance of job descriptions and specifications.
2. Collaborate with HR and business unit leaders to ensure roles are aligned with organizational needs.
3. Assist in identifying opportunities for role clarification and enhancement.

Organizational Chart Management:

1. Update and maintain organizational charts to accurately reflect reporting structures and departmental realignments.
2. Collaborate with HR and business units to propose improvements to organizational design.
3. Ensure organizational charts align with strategic objectives and communicate changes effectively.

Performance Management:

1. Support the implementation of the performance management process, including goal-setting, reviews, and feedback sessions.
2. Provide guidance to managers and employees on performance evaluation tools and best practices.
3. Assist in analyzing performance management data to identify trends and recommend improvements.

Change Management:

1. Assist in planning and executing change management initiatives to support organizational transformations.
2. Develop and deliver communication plans and materials to facilitate smooth transitions.
3. Support stakeholders in addressing challenges and resistance to change.

HR Satisfaction Surveys and Townhall Meetings:

1. Support the planning, execution, and analysis of HR satisfaction surveys.
2. Collaborate with the Assistant Manager to organize and facilitate HR townhall meetings.
3. Assist in preparing materials and follow-up action plans based on feedback from surveys and townhall sessions.
4. Support continuous improvement initiatives led by various HR project teams. Assist in tracking progress and outcomes of improvement projects.
5. Collaborate with team members to identify opportunities for process enhancement and efficiency.

Audit Support:

1. Assist in preparing documentation and data for audits related to OD activities.
2. Collaborate with relevant teams to ensure compliance with audit requirements.
3. Support the implementation of corrective actions based on audit findings.

Data Analysis and Reporting:

1. Collect, analyze, and present data related to OD initiatives to inform decision-making.
2. Prepare reports and presentations that provide actionable insights for leadership.

Other Duties:

1. Provide support to the Assistant Manager in other OD-related projects and tasks.
2. Contribute to the continuous improvement of OD processes and methodologies.

9. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES

Minimum Qualifications:

Bachelor's degree in Human Resources, Business Administration, Organization Psychology, or related field/discipline.

Relevant certifications in OD, Change Management, or HR (e.g., SHRM or CIPD foundational level) are preferred.

Minimum of 4 years of progressive HR experience with a focus on OD-related programs.

Demonstrated experience in job analysis, organizational chart updates, performance management support, change management initiatives, and audit support.

Job Specific Competencies:

Job Analysis: Proficiency in conducting job analysis and documenting job descriptions and specifications. Ability to collaborate with stakeholders to ensure roles align with organizational goals.

Organizational Chart Management: Strong understanding of organizational chart maintenance and its strategic implications. Ability to recommend structural improvements based on analysis.

Performance Management: Familiarity with performance management frameworks and tools. Ability to support managers and employees in optimizing performance processes.

Change Management: Knowledge of change management concepts and ability to assist in driving adoption. Proficiency in developing communication materials to support change initiatives.

Continuous Improvement: Familiarity with continuous improvement methodologies and tools. Ability to support project teams in tracking progress and achieving objectives.

Audit Support: Strong organizational skills to prepare and manage documentation for audits. Ability to collaborate with teams to address audit requirements and implement corrective actions.

Data Analysis and Reporting: Strong analytical skills to collect, interpret, and present data. Ability to provide actionable insights to support OD decision-making.

Communication: Excellent verbal and written communication skills to interact effectively with various stakeholders. Ability to convey information clearly and persuasively.

Collaboration: Proven ability to work collaboratively within a team and with cross-functional groups. Strong relationship-building skills.

Attention to Detail: High level of accuracy in managing job documentation and organizational charts. Ability to ensure data integrity in all aspects of OD work.

Adaptability: Ability to adapt to shifting priorities and dynamic business needs. Flexibility to manage multiple tasks and responsibilities.

Ethical Conduct: Strong adherence to confidentiality and ethical standards in handling sensitive information.