Operations Supervisor (Restaurant/Food Chain)

For Healthy Farm Eatery (HFE), (https://hfe.ae/) part of the Albatha Healthcare group, is seeking a dynamic and experienced Operations Supervisor to join our team.

Job Overview:

The Administrative Supervisor at HFE is a critical role responsible for ensuring smooth and efficient administrative operations across multiple outlets. The position demands exceptional coordination and multitasking abilities, as well as strong communication skills to liaise between departments such as Accounts Payable (AP), Human Resources (HR), payroll, and operations. The Administrative Supervisor supports the daily operations by managing financial processes, staff coordination, procurement, and maintenance to uphold the highest standards of service and functionality.

Key Responsibilities:

Financial Processes:

• Process camel milk payments to the Accounts Payable (AP) department.
• Manage petty cash via Qashio, generate Purchase Orders (PO) and Goods Receipt Notes (GRN) for cash suppliers, and submit originals to the Teachery Department.
• Collaborate with suppliers on consignment communication, manage inventory and forward payment details to the AP team.

Human Resources Coordination:

• Send salary certificate requests, incentive sales reports, overtime sheets, attendance records, and location lists to the payroll team.
• Complete hiring forms for new staff and submit them to the HR team.
• Follow up with candidates on required documents post-offer letter, coordinating closely with the HR team.
• Arrange joining dates and schedule pick-up/drop-off logistics for new hires.
• Monitor staff visa renewals in partnership with the PRO team, ensuring timely processing.

Procurement and Inventory Management:

• Order kitchen and supermarket items as requested, aligning with Executive Chef before submission.
• Oversee equipment procurement for new outlets, managing Race Forms, LPOs, payment requests, and installation processes.

Operational Support:

• Report and address maintenance issues across all stores promptly.
• Coordinate staff schedules and approve overtime and leave applications in consultation with Executive Chef.
• Report IT and electrical issues through outlet management for swift resolution.

General Administration:

• Request and process Race Forms and LPOs from the GL team.
• Ensure smooth operations by acting as a liaison between various internal teams and external suppliers.

Qualification & Experience:

• Bachelor’s degree in Business Administration, Hospitality or a related field.
• Minimum of 3-5 years in an administrative or supervisory role, preferably
• Proven experience in procurement, staff coordination, and handling multi-location operations.
• Strong organizational and multitasking skills.
• Proficiency in MS Office Suite and experience with procurement and payroll software.
• Excellent communication and interpersonal skills.
• Detail-oriented with a proactive problem-solving approach.
• Understanding of F&B or retail industry operations is an advantage