Operations Manager - Soft Services

Roles & Responsibilities

The Operations Manager will manage Soft Services to agreed standards ensuring that all services are delivered on time, to the expected quality standards.

1. Prepare costing and review of service agreements, contracts and negotiation of the same with vendors.
2. Manage mobilization project plans, risk and issue logs, actions log, project meetings, and produce regular progress reports.
3. Manage, coordinate and lead project, client and end user communications.
4. Effectively manage projects to meet agreed objectives, milestones and timeframes.
5. Deliver mobilization projects to agreed methodologies processes, procedures and standards.
6. Define project delivery strategy.
7. Provide regular reporting to Senior management.