Operations Manager

Working closely with the wider operations and event teams, you will be responsible for the organisation and management of multiple exhibition and conference projects within the energy portfolio at dmg events, from conception through to completion.

Working with internal and external stakeholders and suppliers to deliver operational excellence, on time and within budget and with a good ROI.

KEY ACCOUNTABILITIES:

Project Management

1. Plan and execute successfully all operational and logistical elements for conferences and exhibitions in consultation with the Snr Ops Manager/Ops Director, Event Director / Conference Producers, Marketing and Sales team.
2. Effectively work on the technical elements of the events, projects which may include security, HSS, signage, feature areas, conference etc.
3. Conduct feasibility studies regarding the operational requirements and draft budgets for current events and new launches.
4. Conduct site visits and ensure venues are fit for purpose.
5. Successfully work with various technology platforms such as Monday.com, Smartsheet, Excel to input & maintain a project timeline for your allocated events with the Senior Operations Manager, clearly outlining key milestones and tasks.
6. Assist your team for the allocated events with the production of Exhibitor Manuals and Information sheets.
7. Co-ordinating onsite freight, traffic and security requirements.
8. Manage adhoc projects, e.g., Evening Functions or Press Briefings- source venues, negotiate entertainment, AV & Lighting, F&B, etc.
9. Agree any event sponsorship sales opportunities / obtain quotes, then implement any sponsor/exhibitor agreements relating to the exhibition and liaise directly with the sales team on fulfilment.
10. Objectively analyse & evaluate the operational delivery for conferences post show and support implementing recommended operational efficiencies on future events.
11. File all relevant documentation on the shared drive.
12. Assist the wider operations team with tasks where needed outside of your allocation.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Key requirements for the role

1. Min 4 years experience in exhibitions.
2. Able and willing to travel to countries in MENA regions.
3. Written and spoken Arabic & English to a professional level.
4. Pro-active and able to take responsibility.
5. Detailed knowledge of small to large scale operations and Health & Safety best practice.
6. Sound commercial awareness management of budgets for events and keeping within the budget set.
7. Strong negotiating and contract management skills.
8. Ability to network and liaise with senior people/trade bodies, associations and diverse cultures.
9. Ability to work calmly under pressure in a busy, fast-paced, and agile environment.
10. Good team player: able to work well in a team.
11. Organised and methodical, with high attention to detail.
12. Good at multitasking and working on different events/projects at the same time.
13. Good communication skills: can communicate clearly and concisely with different communities and groups.
14. Knowledge of MS Office Suite, including: MS Word, PowerPoint, Outlook, and Excel.