Operations Manager

Key Responsibilities

• Prepare and participate in sales budget preparation.
• Increase sales and profitability of UAE stores.
• Achieve productivity targets (sales per sqft, ATV, Conversion).
• Develop and implement retail strategies with the Concept Head.
• Manage costs within budgetary guidelines.
• Identify and capitalize on commercial opportunities.
• Ensure effective stock and space management.
• Conduct SWOT analysis to understand customer profiles.
• Provide monthly feedback on competitor and event activities.
• Oversee effective inventory and warehouse management.
• Analyze and manage stock and sales reports.
• Ensure merchandise pricing aligns with norms and matrix formats.
• Provide monthly feedback on sales, stock, and product positions.
• Manage new projects and ensure timely implementation.
• Ensure adherence to company policies, state laws, and health standards.
• Maintain company image and dress code in stores.
• Plan, execute, and maintain store sales promotions.
• Manage and support team recruitment.
• Confirm monthly payroll for sales staff and managers.
• Ensure skill development of showroom staff through training.
• Monitor and appraise staff performance, developing career plans.
• Set and appraise key result areas (KRAs) for direct reports.
• Coordinate new store setups

We’re looking for you if you:

• Minimum of 10 years in retail and trade marketing, preferably in apparel/fashion/shoes or FMCG.
• At least 5 years in managing retail operations, customer service, sales, employee management, stock accuracy, and inventory control.
• University degree in business (ideally with marketing and sales focus)
• Strong understanding of P&L and budget management.
• Flexible in response to the changing retail environment.
• Ability to develop strategies to enhance market/store performance.
• Advanced literacy and IT skills (Word, Outlook, Excel, PowerPoint) and use of Retail systems.
• Mobility with UAE driving license and own car or ability to obtain both
• Fluent in English; local language is an advantage.

If you are ready to take on a challenging and rewarding role where you can make a significant impact, apply now !!