Operations Director-SEHA-Radiology Vertical

Job Description

Responsible for providing strategic and operational input and expertise to the operations department/section while overseeing the development and delivery of the facility annual operating plan along with an implementation strategy.

Responsibilities

1. Providing strategic direction and operational input for operational strategy and future service delivery.
2. Establishing consolidated operational plans aligned with the strategic plan of SEHA and ensuring the key result areas are defined in the plan and met.
3. Overseeing the development of the business and service plans for the group.
4. Monitoring day to day activities.
5. Measuring and managing the group’s performance and providing senior management with group management reports.
6. Contributing to the development of strategic, annual and business planning processes, incorporating a collaborative approach with other senior officials.
7. Supporting and participating in the development of facility frameworks, policies and procedures.
8. Maintaining a close awareness of best practice and industry standards in different functional areas and developing the division towards these benchmarks.
9. Financial planning and budgeting.
10. Developing/assisting in developing a clear development strategy and annual plan for the division.
11. Assisting direct reports in establishing strategic plan, goals and objectives and providing leadership for their implementation.
12. Developing division annual budget and business plan.
13. Managing the division’s financial plans and budgets and taking corrective action when necessary.
14. Developing, recommending and reporting on internal budget for reporting departments.
15. Providing support to clients through the development of new programs reflecting best global and regional practices.
16. Providing consultative services to the facility's leadership and employees on all related matters, including involvement in actual working of the department for monitoring the customer service levels.
17. Interfacing with third party insurers and negotiating billing (with Finance Division).
18. Developing and maintaining relationships with customers and senior stakeholders and promoting the reputation of facility services.
19. Liaising and collaborating with Chief Operating Officer and counterparts in the facility.
20. Ensuring regular liaison with other corporate divisions in order to provide appropriate specialist functional support.
21. Supporting the development and implementation of cross-division coordination mechanisms and information sharing.
22. Advising, supporting and challenging employees on performance and decisions including the appropriate identification, management and mitigation of risk.
23. Ensuring staff are motivated, developed and managed so that individual and collective performance meets the needs of facility patients and stakeholders.
24. Working with the Directors to identify and nurture leadership potential and talent.
25. Developing a high performing team of Managers who work to key performance indicators and who are held accountable in terms of delivery.
26. Providing input and guidance on operational matters and on operational decisions impacting clients and stakeholders of the facility.

Qualifications
Required:
8-10 years of relevant experience of which minimum 5 years progressive leadership responsibility in a large organization.
Desired:
Experience in a large healthcare facility.

About Us
Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi. SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.

About The Team
SEHA is the largest and most comprehensive healthcare network in the UAE and owns and operates all the public hospitals and clinics of the Emirate of Abu Dhabi. SEHA was established to provide UAE residents, citizens, and tourists with integrated, outstanding healthcare services following the highest international quality and safety standards. SEHA is a key player in Abu Dhabi’s wider healthcare sector reform and is responsible for public healthcare facilities as it aims to make its public healthcare delivery comparable to the finest healthcare systems in the world.