Operations Assistant

Company Description

Emile Woolf Middle East in Dubai, United Arab Emirates, focuses on Enterprise Driven Learning to deliver programs that translate into business results. Their custom solutions enhance skills and drive organizational performance by understanding workforce, operational processes, technologies, and cultural fabric. Using a Discovery Learning methodology, learners actively engage in hands-on experiences to foster deeper knowledge and skills.

Role Description

This is a full-time on-site role for an Operations Assistant at Emile Woolf Middle East in Dubai, United Arab Emirates. The Operations Assistant will be responsible for daily operational tasks, utilizing analytical skills, managing operations, providing excellent customer service, and effective communication.

• Manage calendars and scheduling for the founders, ensuring efficient use of their time.
• Coordinate meetings, appointments, and travel arrangements, including preparing agendas and follow-up notes.
• Handle correspondence, emails, and inquiries promptly, accurately and professionally.
• Assist in tracking project timelines, milestones, and deliverables for training programs.
• Maintain and update project documentation, including contracts, client agreements, and schedules.
• Maintain and manage database of operations
• Liaise with clients, trainers, and vendors to ensure seamless program delivery.
• Prepare and manage client proposals, presentations, and reports.
• Maintain CRM and other databases, ensuring data accuracy and regular updates
• keep up to date with the rules and regulations of the region

Qualifications

• Operations and Operations Management skills
• Analytical Skills
• Strong Communication skills
• Customer Service skills
• Ability to work collaboratively in a team
• Detail-oriented and organized
• Experience in a similar role is a plus
• Bachelor's degree in Business Administration or related field