Operational Performance Manager

Responsibilities:

• Managing different branches and offices, and analyzing operations and staff performance.
• Liaising with different departments to come up with improvement strategies.
• Developing and implementing various quality control methods.
• Scheduling training sessions and workshops for new and existing staff members.
• Assisting with recruitment and onboarding processes.
• Setting targets and business goals, and working alongside the team to achieve these goals.
• Providing guidance and mentoring to other field staff.
• Ensuring all processes are compliant with the relevant labor laws.
• Observing existing staff and operations, and developing strategies for improved efficiency and profit, as well as cost reduction.
• Ensuring all operations stay within the allocated budget.