Online Response Management Executive Arabic fluency with min 5 years experience required

Actively manage clients' social media pages including responding to fans, moderating pages, and proactively engaging with users.
Actively work on enhancing clients' public image through its social media platforms.
Act as a focal point to ensure communication between the client and their customers is managed efficiently.
Perform other activities based on clients' needs and requirements like listening, monitoring, or proactive engagement.
Make sure the KPIs agreed with the client are achieved.
Serve as a subject matter expert on the use of social media platforms.
Responsible for achieving high-quality results with only general supervision.
Effectively communicate the company's mission.
Perform other job-related duties as assigned by the direct manager.

Qualifications:

Bachelor's degree in mass communication, public relations, journalism, or any relevant field.
12 years experience in a similar post.
Fluent in English and Arabic (reading, writing, and speaking);
Excellent interpersonal and communication skills; Excellent problem-solving and conflict handling skills; Computer literacy (MS Office tools).

Remote Work:

No

Employment Type:

Full-time