Online Admin Support

Work closely with the Service Management Manager to develop tools and solutions to fulfil business and operational needs related to Service Assurance This includes process automation, enhancements, and integration with other OSS/BSS

Responsibilities:

Design and develop quality assurance tools or solutions based on business requirements

Interact with other teams to assess new opportunities and participate in requirements gathering

Carry out code development, enhancement and optimization

Deploy software tools, processes, and implement new automatic scripts and applications

Manage project delivery with vendors and internal stakeholders

Maintain and upgrade existing systems

Perform software testing and support the end-to-end process

Troubleshoot applications and software issues

Solicit user feedback and recommend improvements

Develop technical documentations to guide future software development projects

Requirements

Qualifications

Degree in Computer Engineering, Computer Science, Computer Studies, Information Technology, or equivalent

1 to 2 years of relevant working experiences in a software development environment

Good working knowledge of TCP/IP, Core Internet Protocols (such as MPLS, DNS, DHCP, RTP, BGP, IS-IS)

Familiar with telecom service assurance processes, network monitoring tools and methodologies

Familiar with network telemetry technology and concepts

Hands-on experiences with:

C/C++, C#, Java, Go, Ruby, Perl or Python

Deploying and maintaining Linux VM

Unix commands and shell scripting

Containers, dockers and Kubernetes

Databases (SQL and No SQL)

Elastic Stack, InfluxDB, Grafana, UIPath, RANCID, Ansible

Demonstrated knowledge of:

Automation concepts (RPA and Ansible)

DevOps

Source control management/ version control including GitHub

REST or YAML

Handled full Software Development Life Cycle

Job Description Purpose: Work closely with the Service Management Manager to develop tools and solutions to fulfil business and operational needs related to Service Assurance This includes process automation, enhancements, and integration with other OSS/BSS Responsibilities: Design and develop quality assurance tools or solutions based on business requirements Interact with other teams to assess new opportunities and participate in requirements gathering Carry out code development, enhancement and optimization Deploy software tools, processes, and implement new automatic scripts and applications Manage project delivery with vendors and internal stakeholders Maintain and upgrade existing systems Perform software testing and support the end-to-end process Troubleshoot applications and software issues Solicit user feedback and recommend improvements Develop technical documentations to guide future software development projects Train users

Requirements

Qualifications
Degree in Computer Engineering, Computer Science, Computer Studies, Information Technology, or equivalent
1 to 2 years of relevant working experiences in a software development environment
Good working knowledge of TCP/IP, Core Internet Protocols (such as MPLS, DNS, DHCP, RTP, BGP, IS-IS)
Familiar with telecom service assurance processes, network monitoring tools and methodologies
Familiar with network telemetry technology and concepts
Hands-on experiences with:
C/C++, C#, Java, Go, Ruby, Perl or Python
Deploying and maintaining Linux VM
Unix commands and shell scripting
Containers, dockers and Kubernetes
Databases (SQL and No SQL)
Elastic Stack, InfluxDB, Grafana, UIPath, RANCID, Ansible
Demonstrated knowledge of:
Automation concepts (RPA and Ansible)
Cloud concepts
DevOps
Source control management/ version control including GitHub
REST or YAML
Handled full Software Development Life Cycle

Qualifications Degree in Computer Engineering, Computer Science, Computer Studies, Information Technology, or equivalent 1 to 2 years of relevant working experiences in a software development environment Good working knowledge of TCP/IP, Core Internet Protocols (such as MPLS, DNS, DHCP, RTP, BGP, IS-IS) Familiar with telecom service assurance processes, network monitoring tools and methodologies Familiar with network telemetry technology and concepts Hands-on experiences with: C/C++, C#, Java, Go, Ruby, Perl or Python Deploying and maintaining Linux VM Unix commands and shell scripting Containers, dockers and Kubernetes Databases (SQL and No SQL) Elastic Stack, InfluxDB, Grafana, UIPath, RANCID, Ansible Demonstrated knowledge of: Automation concepts (RPA and Ansible) Cloud concepts DevOps Source control management/ version control including GitHub REST or YAML Handled full Software Development Life Cycle

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