Onboarding Coordinator

We are looking for a Talent Experience & Onboarding Coordinator to join our recruitment and training team at Driven Properties. This role will be responsible for ensuring all new hires (real estate agents and salaried staff) have a seamless onboarding experience, are set up for success, and remain engaged throughout their first 6-12 months. You will bridge the gap between recruitment, HR, and department managers, ensuring smooth integration, ongoing support, and reducing early turnover.

The ideal candidate has strong real estate industry knowledge, exceptional coordination skills, and a passion for people experience.

Responsibilities:

• New Hire Coordination & Onboarding Support
• Act as the main point of contact for all new hires, guiding them through their onboarding process
• Work closely with HR & department managers to ensure all employment formalities (visas, contracts, system access, paperwork) are completed before their first day
• Provide pre-arrival guidance (relocation support, Dubai real estate industry insights, market tips)
• Conduct onboarding check-ins at 1 week, 1 month, 3 months, 6 months, and 12 months
• Ensure new hires receive all necessary tools, training schedules, and introductions to colleagues & managers
• Performance & Engagement Monitoring
• Schedule and coordinate performance check-ins with managers at 1, 3, 6, and 12 months
• Track and analyze early performance metrics to identify potential issues before they escalate
• Address any concerns or roadblocks faced by new hires, acting as an escalation point for support
• Organize agent success workshops featuring top-performing agents sharing insights
• Retention & Turnover Prevention
• Act as a trusted advisor for new hires, ensuring they feel supported & engaged
• Proactively identify at-risk employees and work with managers on intervention strategies
• Work with HR to conduct exit interviews for any new hires who leave early, analyzing trends & proposing solutions
• Implement a buddy system, pairing new hires with experienced agents for peer support
• Process Improvement & Reporting
• Continuously refine onboarding processes to improve efficiency and experience
• Develop and maintain an onboarding dashboard to track new hire retention, satisfaction, and performance
• Provide regular reports to leadership on new hire success rates, engagement levels, and recommendations for improvement
  
  
  

• Experience: 2+ years in HR, recruitment, employee onboarding, or a similar coordination role, preferably within real estate or a fast-paced sales environment
• Education: Bachelor's degree in HR, Business Administration, or a related field (preferred but not essential with relevant experience)
• Organizational Skills: Exceptional ability to manage multiple tasks, track progress, and ensure seamless onboarding processes
• Communication: Strong interpersonal and communication skills to liaise effectively with new hires, managers, and HR
• Problem-Solving: Ability to anticipate challenges new hires may face and proactively provide solutions
• Attention to Detail: High level of accuracy in managing onboarding documents, compliance requirements, and scheduling
• Proactive & People-Focused: Passion for creating a great employee experience, ensuring smooth transitions for new hires, and reducing turnover
• Cultural Awareness: Experience supporting international hires with relocation, visa processes, and adapting to a new work environment
  
  
  

• Opportunity to work with a leading real estate company in Dubai
• Collaborative and dynamic work environment
• Competitive salary and benefits package
• Opportunities for professional growth and development