Officer Digital OnboardingPart-Time - Emiratized Role
First Abu Dhabi Bank
Abu Dhabi
AED 120,000 - 200,000
Job description
We are seeking a detail-oriented and customer-focused Officer Digital Onboarding (Part-Time) to join our team in Abu Dhabi, United Arab Emirates. This role offers an exciting opportunity to contribute to our digital transformation efforts and enhance our customer onboarding experience.
Responsibilities:
Facilitate the digital onboarding process for new customers, ensuring a smooth and efficient experience.
Utilize digital onboarding platforms and CRM systems to manage customer information and documentation.
Provide excellent customer service, addressing inquiries and resolving issues related to the onboarding process.
Collaborate with cross-functional teams to streamline and improve digital onboarding procedures.
Ensure compliance with UAE banking regulations and internal policies throughout the onboarding process.
Maintain accurate records and generate reports on onboarding metrics.
Identify opportunities for process improvement and contribute to the development of new digital onboarding solutions.
Participate in training sessions to stay updated on the latest digital onboarding technologies and best practices.
Qualifications:
Excellent verbal and written communication skills in English and Arabic.
Proven ability to manage time effectively and handle multiple tasks in a part-time capacity.
Customer-oriented mindset with a commitment to providing exceptional service.
Basic IT skills and ability to quickly adapt to new technologies.