Officer Digital OnboardingPart-Time - Emiratized Role

First Abu Dhabi Bank
Abu Dhabi
AED 120,000 - 200,000
Job description

We are seeking a detail-oriented and customer-focused Officer Digital Onboarding (Part-Time) to join our team in Abu Dhabi, United Arab Emirates. This role offers an exciting opportunity to contribute to our digital transformation efforts and enhance our customer onboarding experience.

Responsibilities:

  • Facilitate the digital onboarding process for new customers, ensuring a smooth and efficient experience.
  • Utilize digital onboarding platforms and CRM systems to manage customer information and documentation.
  • Provide excellent customer service, addressing inquiries and resolving issues related to the onboarding process.
  • Collaborate with cross-functional teams to streamline and improve digital onboarding procedures.
  • Ensure compliance with UAE banking regulations and internal policies throughout the onboarding process.
  • Maintain accurate records and generate reports on onboarding metrics.
  • Identify opportunities for process improvement and contribute to the development of new digital onboarding solutions.
  • Participate in training sessions to stay updated on the latest digital onboarding technologies and best practices.

Qualifications:

  • Excellent verbal and written communication skills in English and Arabic.
  • Proven ability to manage time effectively and handle multiple tasks in a part-time capacity.
  • Customer-oriented mindset with a commitment to providing exceptional service.
  • Basic IT skills and ability to quickly adapt to new technologies.

Remote Work:

No

Employment Type:

Part-time

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