Job Purpose
CCA team provides support function to various business units within the bank. Responsible for information input & update in the bank various systems as per the received instructions & within the predefined timeline scales, policies & procedures. Additionally, will be responsible for supervising the daily work among sub-divisions & to ensure the accomplishment of duties within the predefined timeline scales.
Key Accountabilities• Follow up on the progress for data integrity, data cleaning exercises & special assigned tasks.
• Manage the assignment of work among staff.
• Raise queries to IT department through the systems champion for any required resolution or clarification.
A minimum bachelor’s degree in a business related field or equivalent.
Experience and SkillsEducational Level: Bachelor degree in a business related field or equivalent.
Work Experience: A minimum 3 year’s prior experience in banking operations.
Specialist Skills/Competencies Required for the Role: Basic computer skills, an understanding of AML within the UAE and Central Bank regulations relating to transactional processing, good English language aptitude.
Customer Service - Service Delivery - Proficient
Transaction Processing and Control - Service Delivery - Advanced
Data Management - Service Delivery - Proficient
Product Knowledge and Documentation - Service Delivery - Proficient
Core and Regulatory Banking Systems - Service Delivery - Proficient
Process Re-engineering - Service Delivery - Basic
Policies and Procedures - Service Delivery - Advanced
Change and Innovation - Basic
Evaluating and Solving Challenges - Basic
Communication - Basic
Results Orientation - Basic
Working and collaborating with others - Basic