Office Assistant

Excellence Medical Center is a trusted healthcare facility licensed by the Department of Health (DOH), dedicated to providing top-tier medical services in Abu Dhabi. We specialize in ENT, Hearing & Balance, Hematology, Internal Medicine, Pediatrics, Gynecology, Speech Therapy, and General Medicine, with more advanced services coming soon.

Our experienced physicians prioritize patient well-being, combining expertise with advanced medical technology to deliver personalized care. As the exclusive distributor of Oticon hearing aids, we offer state-of-the-art solutions for hearing loss, serving patients of all ages with compassion and precision. Your health is our commitment!

The Role

Job Summary :

We are seeking a highly organized and detail-oriented Office Assistant to provide administrative support to our hospital team. As the first point of contact for patients, families, and healthcare providers, you will play a vital role in ensuring a positive and efficient experience.

Key Responsibilities :

1. Front Desk Operations: Greet patients, families, and visitors, and manage the flow of traffic in the hospital.
2. Scheduling and Registration: Schedule appointments, register patients, and verify demographic and insurance information.
3. Data Entry and Record-Keeping: Accurately enter patient information, update records, and maintain confidentiality.
4. Communication and Coordination: Answer phone calls, respond to messages, and coordinate with healthcare teams to ensure seamless patient care.
5. Administrative Tasks: Perform various administrative duties, such as filing, scanning, and mail distribution.
6. Patient Satisfaction: Ensure patient satisfaction by responding to concerns, resolving issues, and providing excellent customer service.

What We Offer :

1. Competitive salary: Attractive salary package with benefits.
2. Opportunities for growth: Professional development and career advancement opportunities.
3. Collaborative work environment: Dynamic and supportive team environment.
4. Flexible scheduling: Various shift options available.

If you are a detail-oriented and patient-focused administrative professional looking for a rewarding role, apply now!

Ideal Profile

1. High school diploma or equivalent required; associate's or bachelor's degree preferred.
2. You have at least 2 years experience, ideally within a Data Operation / Data Science role.
3. This includes strong experience in leadership roles managing data and analytics teams and evangelizing the value of data analytics to multiple stakeholders across a business.
4. You pay strong attention to detail and deliver work that is of a high standard.
5. You are a self-starter and demonstrate a high level of resilience.
6. You are a strong team player who can manage multiple stakeholders.

What's on Offer?

1. A role that offers a breadth of learning opportunities.
2. Opportunities for career growth & development.