Office Administrator
Job description
- Coordinate, integrate, and represent all facets of patient services
- Meet and greet patients and make them feel welcomed and relaxed
- Answer the telephone
- Schedule appointments
- Communicate with patients regarding scheduling options
- Maintain patient records and coordinate patient flow
- Manage and control the daily, weekly, and monthly schedule to meet the practice production and collection goals
- Compile data and operate office equipment to maintain business records and reports
- Review patient records for each day’s schedule, noting any outstanding treatment needs
- Schedule all appointments and detail procedure and time needed
- Stabilize production by scheduling according to practice guidelines
- Maximize time efficiency in scheduling by utilizing procedure codes to doctor time, assistant time, anesthesia, etc.
- Check that lab cases have been received the day before treatment
- Check messages before the morning huddle and update staff as to any changes
- Greet patients by name and update addresses, telephone numbers,