Office & Administrative Business Partner / SYPartners

Reporting Structure:

Solid line to: Director of Finance & Business Operations, UAE

Dotted line to: Director of Administration & Director of Office Operations

About SYPartners

SYPartners is a consulting firm that focuses on transformation. Using the tools of strategy and design, we work alongside CEOs, leaders, and their executive teams to design a better future for their organizations, particularly in times of great change.

The animating idea that drives us is our belief that organizations designed for both humanity and performance create unprecedented impact. We partner with leaders in organizations that have the courage and rigor to pursue both as equally essential and mutually reinforcing.

SYPartners was founded in 1994 and is headquartered in New York City, with an office in Abu Dhabi. We are a founding member of kyu, a collective of best-in-class creative firms.

The Opportunity

This role supports the UAE Executive Leadership and the Director of Finance and Business Operations, ensuring that office operations meet our business and hospitality needs. This role is based in Abu Dhabi and requires in-office presence five days per week.

This role ensures that the infrastructure and systems required for SYP AD leadership and teams are in place to do their best work. The performance and actions of the ABP are highly visible and have significant impact on the leadership and teams they support, and therefore on SYPartners as a whole. The ideal candidate demonstrates strategic thinking, a deep understanding of systems, shows empathy, poise, discretion, and is a proactive team player.

This role also understands the nature of SYP's business, philosophy, and approach to ensure that the office space and its day-to-day operations meet business and hospitality needs for project teams, client and guest visits, and our own staff's needs. This role maintains the office appropriate to SYP's culture, inspired by the Guest-Host Relationship, and in partnership with other teams and functions. The Office & Admin BP actively identifies and anticipates needs, solving problems proactively and innovatively to design seamless customer experiences.

Candidate Profile

1. You think and operate strategically. Responsible for decision-making and planning, you are three steps ahead of your Executive, constantly anticipating problems and fixing them before they occur.
2. You are curious and passionate about business and hospitality. You seek a deep understanding of the context of your leadership's work and use that understanding to prioritize and make trade-offs.
3. You bring a fusion of systems thinking and creativity. You can see the whole system, understand the complexity of our business, and use excellent judgment to find innovative ways to get the work done.
4. You demonstrate courage and optimism. You use excellent communication skills to gain the context necessary to perform tasks, adopting a can-do attitude.
5. You are unfazed and adaptable in the face of change. You recognize what's most important to tackle and are prepared to make informed, independent decisions.
6. You take pride in accuracy and professionalism. You show great attention to detail, thoroughness, and follow-through.
7. You love collaborating in teams of diverse talents and skills, approaching problem-solving with an open mind.
8. You are a flawless multi-tasker, able to seamlessly shift between tasks and manage your time efficiently.
9. You are a voracious learner, using your time at SYP to build mastery around the skills you need.
10. You can zoom out and see the big picture while also getting into the tactical details.
11. You lead with humanity and generosity. Your intent with all your work is to create a positive impact for your client, colleagues, and SYPartners.
12. You communicate with empathy and objectivity. Your intent is to help others while sharing your perspective to achieve common goals.

How You' ll Drive Impact
Administrative Support

1. Schedule meetings and manage complex calendars for the UAE Leadership Team.
2. Manage and book the Leadership's/teams travel in collaboration with the appropriate staff member.
3. Communicate regularly with Leaders/team to ensure they are apprised of changes.
4. Submit timesheets and expense reports for the Leadership team.
5. Keep the Executive(s)/team organized with meeting materials and immediate priorities.
6. Proactively ensure that the Leader and/or team has the time and resources needed to accomplish their goals.
7. Remain connected to the SYP Admin Team in the US to maintain standards of support.
8. Support non-local leaders and SYPs when traveling to the UAE.
9. Support scheduling of talent recruitment interviews for the UAE team.
10. Run project-related errands in coordination with PM team and team members as needed.
11. Actively engage in developing cross-training/collaboration across disciplines.

Office Management & Hospitality Services

1. Onboarding to the space: oversee the onboarding/offboarding process for new hires.
2. Hospitality and support for our people: provide hospitality services for our employees and clients/guests.
3. Office management: ensure the smooth functionality of the space by regularly checking the conference rooms and maintaining the office.
4. Vendor management: track all vendors connected to running the space.
5. Provide basic IT support for conference room tech and manage laptop inventory.

Qualifications

1. 3 to 5 years of executive assistant experience (including at least 2 to 3 years of executive-level support).
2. Proven ability to collaborate in an administrative team environment.
3. Exceptional judgment and excellent written and verbal skills.
4. A friendly, customer-service-oriented approach.
5. Sharp attention to detail and ability to stay organized while prioritizing a busy workload.
6. Ability to problem-solve innovatively and creatively.
7. Expert knowledge of Microsoft Office applications and Google Suite.
8. Comfortable with various video meeting formats.
9. Proficiency or high comfort-level with technology.
10. Proficiency in verbal and written Arabic highly desirable.

SYPartners Commitment to Diversity

At SYPartners, we are committed to advancing diversity, equity, and inclusion in our organization and for the leaders and clients we partner with.

Compensation

Our offer considers skills and experience, pay equity across similar roles, and market rates for similar roles.

Taking Care of Our People

Taking care of people is part of who we are, ensuring talent at SYPartners feels safe, included, and able to bring their unique self into the space.