Office Administrative Business Partner SYPartners

Reporting Structure:

Solid line to: Director of Finance & Business Operations UAE

Dotted line to: Director of Administration & Director of Office Operations

About SYPartners

SYPartners is a consulting firm focused on transformation. Using the tools of strategy and design, we work alongside CEOs and their executive teams to design a better future for their organizations, particularly in times of great change.

The animating idea that drives us is our belief that organizations designed for both humanity and performance create unprecedented impact. We partner with leaders in organizations that have the courage and rigor to pursue both as equally essential and mutually reinforcing.

SYPartners was founded in 1994 and is headquartered in New York City, with an office in Abu Dhabi. We are a founding member of kyu, a collective of best-in-class creative firms.

The Opportunity

This role supports the UAE Executive Leadership and the Director of Finance and Business Operations, ensuring that office operations meet our business and hospitality needs. This role is based in Abu Dhabi and will require in-office work five days per week.

This role ensures that the infrastructure and systems required for SYPartners Abu Dhabi leadership and teams are in place to do their best work. The performance and actions of the Administrative Business Partner (ABP) are highly visible and have a significant impact on the leadership and teams they support, and therefore on SYPartners as a whole. The ideal candidate demonstrates strategic thinking, a deep understanding of systems, shows empathy, poise, discretion, and is a proactive team player.

This role also understands the nature of SYPartners' business philosophy and approach to ensure that the office space and its day-to-day operations meet business and hospitality needs for project teams, client and guest visits, and our own staff's needs. The Office & Admin BP actively identifies and anticipates needs, solving problems proactively and innovatively to design seamless customer experiences.

Candidate Profile

You think and operate strategically: You are responsible for decision-making and planning. You anticipate problems and fix them before they occur, adapting swiftly to any changes.

You are curious and passionate about business and hospitality: You seek a deep understanding of the context of your leadership's work and use that understanding to prioritize and make trade-offs.

You bring a fusion of systems thinking and creativity: You see the whole system, understand the complexity of our business, and use excellent judgment in finding innovative ways to get the work done.

You demonstrate courage and optimism: You use excellent communication skills to gain the context necessary to perform tasks and adopt a can-do attitude.

You are adaptable in the face of change: You recognize what's most important to tackle and are prepared to make informed independent decisions.

You take pride in accuracy and professionalism: You show great attention to detail, thoroughness, and follow-through.

You love collaborating: You approach problems with an open mind and are willing to lead with your peers to ensure best practices become standard.

You are a flawless multitasker: You can seamlessly shift between tasks and manage your time efficiently.

You are a voracious learner: You use your time at SYPartners to build mastery around the skills you need.

You can zoom out: You see the big picture while also getting into the tactical details.

You lead with humanity and generosity: Your intent is to create a positive impact for your clients and colleagues.

You communicate with empathy and objectivity: Your intent is to help others while sharing your perspective to achieve common goals.

How You’ll Drive Impact

Administrative Support:

1. Schedule meetings and manage complex calendars for the UAE Leadership Team.
2. Manage and book travel for the Leadership team and their extended teams.
3. Communicate regularly with Leaders to ensure they are apprised of changes.
4. Submit timesheets and expense reports for the Leadership team.
5. Keep the Executive organized with meeting materials and immediate priorities.
6. Proactively ensure that the Leader and/or team has the necessary resources.
7. Remain connected to the SYP Admin Team in the US.
8. Support non-local leaders and SYPs when traveling to the UAE.
9. Support scheduling of talent recruitment interviews for the UAE team.
10. Run project-related errands in coordination with the PM team.

Office Management & Hospitality Services:

1. Oversee the onboarding/offboarding process for new hires.
2. Provide hospitality services for employees and clients/guests.
3. Ensure the smooth functionality of the office space.
4. Track all vendors connected to running the space.
5. Provide basic on-the-ground IT support.

Qualifications:

1. 3 to 5 years of executive assistant experience in a fast-paced executive office.
2. Proven ability to collaborate in an administrative team environment.
3. Exceptional judgment and excellent written and verbal skills.
4. A friendly customer-service-oriented approach.
5. Laser-sharp attention to detail and ability to stay organized.
6. Expert knowledge of Microsoft Office applications and Google Suite.
7. Comfortable with various video meeting formats.
8. Proficiency with Slack and technology.
9. Proficiency in verbal and written Arabic is highly desirable.

SYPartners Commitment to Diversity:

At SYPartners, we are committed to advancing diversity, equity, and inclusion in our organization and for the leaders and clients we partner with.

Compensation:

Our offers are guided by our compensation philosophy anchored in informed, equitable, consistent, and transparent principles.

Taking Care of Our People:

We want to ensure that talent at SYPartners feels safe and included, bringing their unique selves into the space to do their best work.