Develop Client Operations Technical, Core Business Technology strategy, setting up processes and procedures for accelerated adoption. Maintain and manage client Operations technology roadmaps in-line with company’s objectives, contribute to Autonomous Operation Journey and ensure timely delivery of technology KPIs.
Formulate and implement a comprehensive AI strategy encompassing the development and deployment of AI-driven solutions across operations. Manage the AIQ portfolio to scale AI products within OPCO, driving efficiency improvements, operational enhancements, and sustainable growth.
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