Nurse Manager - Clinics

Job Responsibilities

1. Develops and implements an outpatient department strategy that is aligned to the hospital’s vision and its current and long-term business objectives.
2. Liaises with other managers across the organization to ensure that outpatient strategies and activities are integrated with other parts of the organization and align with the hospital’s overall objectives.
3. Ensures that all activities are conducted accurately, ethically, and according to the relevant policies, procedures, and standards.
4. Manages the OPD staff, organizing staffing schedules to meet the needs for the OPD service, monitoring their performance for the purpose of periodic assessment and reporting to the Patient Services Manager.
5. Controls and supervises employees in Registration and all OPD Patient Administrator.
6. Holds overall responsibility for the provision of day-to-day nursing & Allied Health services for the Outpatient department.
7. Manages the OPD nursing team and ensures adequate staffing.
8. Ensures adherence to Dubai Health Authority (DHA) guidelines.
9. Participates in the planning, creation, organization, and introduction of new OPD Clinics.
10. Prepares and submits reports on the OPD functions.
11. Leads, directs, and controls all outpatient policies, procedures, and activities to meet the hospital's overall business objectives and protect the organization's patient relationship and public reputation.
12. Develops and coordinates the Quality/Performance Improvement Program within his/her area of responsibilities.
13. Participates in recruitment, interview, selection, disciplining, and evaluation processes for directly supervised staff and other key positions.
14. Convenes and leads the Management Team to ensure delivery of quality services and programs.
15. Maintains administrative reports and statistical information on all aspects of the clinic.
16. Performs other duties necessary to assure that the OPD Department is operating efficiently.