Role Overview:
We are seeking an NOC Application Engineer - L1 to join our IT operations team. The ideal candidate will have a foundational understanding of databases and applications in a production environment, with a strong desire to grow and develop their technical skills in a fast-paced, mission-critical environment. The NOC Application Engineer - L1 will be the first point of contact for monitoring and responding to alerts, troubleshooting issues, and ensuring the stability and performance of the applications.
Key Responsibilities:
Monitoring and Incident Detection:
Initial Troubleshooting:
Incident Management:
Application and System Maintenance:
Documentation and Reporting:
Collaboration and Communication:
Shift Work and On-Call Support:
Required Qualifications:
Preferred Qualifications: