Night Manager - Front Office - Jumeirah Marsa Al Arab

About the Job:

An opportunity has arisen for a Night Manager to join our Front Office team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

1. To assume responsibility for all activities in the hotel in the absence of executive management.
2. To monitor the operation of all departments to ensure all operating standards are maintained.
3. To ensure that all public and back of house areas are maintained to the specified levels of cleanliness, maintenance, and presentation and to instigate appropriate action if this is not achieved.
4. To assist in maintaining a high level of security for both guest and hotel property.
5. To be fully conversant with all emergency procedures and pertinent local legislation.
6. To ensure regular inspections of all hotel areas are done at least once every evening.
7. To organise on a quarterly basis the “early bird” meeting for all night staff and executive management.
8. To ensure that the daily sheet is prepared with all relevant and correct information, ready for the first morning shift.

About you:

The ideal candidate for this position will have the following experience and qualifications:

1. Previous Front Office experience in a Luxury property is required.
2. Familiarity with night shift operations, including handling guest inquiries, managing staff, and resolving issues that may arise during nighttime hours.
3. Dedication to providing exceptional customer service, ensuring that guests have a positive experience even during the night.
4. Excellent communication and interpersonal abilities.
5. Fluency in English; additional language skills are a plus.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.