Night Manager

Night Manager

Reliable and engaging. As a Night Manager, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

You will play a crucial role in ensuring the smooth operation of the hotel during nighttime hours. You will be responsible for overseeing all aspects of the night shift, including guest services, security, and hotel operations.

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Ensure employees are informed daily about priorities to personalize service.

Qualifications:

Your experience and skills include:

• Service-focused personality is essential, and previous leadership experience is an asset.
• Prior experience working with Opera or a related system.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions, and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture, and set the scene for high performance.
• Strong problem-solving abilities.
• Excellent communication skills, both written and verbal, are required.

What is in it for you:

• Employee benefit card offering discounted Accor rates worldwide.
• Learning programs through our academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our corporate social responsibility activities like Planet 21.

Remote Work:

No

Employment Type:

Full-time