Night Auditor

NIGHT AUDITOR
Position Overview:
As a Night Auditor at Capital Suites Hotel Apartments, you will play a critical role in ensuring smooth operations during the night shift. You will be responsible for overseeing hotel accounting tasks, handling guest check-ins and check-outs, and providing excellent customer service. Your attention to detail and organizational skills will help ensure accuracy in all financial transactions and provide a seamless guest experience.

Key Responsibilities:

1. Perform nightly hotel accounting tasks, including auditing financial reports, processing payments, and balancing accounts.
2. Manage guest check-ins and check-outs during night hours, ensuring a smooth and welcoming experience.
3. Respond to guest inquiries and resolve any issues that may arise during the night shift.
4. Monitor hotel security and ensure the safety and comfort of all guests.
5. Prepare daily reports for management, including revenue, occupancy, and guest satisfaction data.
6. Assist with other front desk duties as needed, including handling reservations and providing information about hotel services.
7. Ensure that all night audit tasks are completed in a timely and accurate manner.

Qualifications:

1. Proven experience in a similar role, preferably in a hotel with Opera or Opera Cloud system use.
2. Strong knowledge of hotel operations, accounting procedures, and guest services.
3. Excellent communication skills and a professional demeanor.
4. Ability to work independently and manage time effectively during the night shift.
5. Proficiency in hotel management software and basic office applications (e.g., MS Office).
6. Strong attention to detail and problem-solving skills.
7. Ability to handle guest concerns with empathy and professionalism.
8. Flexibility to work overnight shifts, weekends, and holidays as required.