Bachelor of Technology/Engineering (Computers)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job Location: United Arab Emirates
Experience: 4 to 10 years
Job Function: IT - Software
Skillset: Incidents response, isolation, L1 troubleshooting
Location: Abu Dhabi, UAE
Company: For a Leading IT MNC Company in Abu Dhabi
Perform 12X7 Monitoring, Incidents response, isolation, L1 troubleshooting, and SOP (Standard Operating Procedures) based troubleshooting.
Provide remote and on-site support where necessary to remediate virtual or physical failures or malfunctioning of the monitoring solution.
Proactively monitor Client IT infrastructure and continuously maintain, automate, and tune monitoring and reporting platforms.
Timely respond to all alerts, incidents, and outages, and perform necessary isolation and L1 troubleshooting.
Solid understanding in Network and servers operating systems, including Windows, Linux, Cisco IOS, NX-OS.
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