Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative.
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace.
Enable faster and smarter business processes, and develop analytics for meaningful insights.
Work with internal and external partners to communicate project status, activities, and achievements.
Specific Duties
Perform server administration tasks (e.g., user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments.
Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
Perform routine and scheduled audits of all systems, including backups.