Motor Claims Executive

Responsibilities:

1. Validate Police Reports accurately to support accuracy in claim settlement / repudiation.
2. Process Recovery Notification and incoming Notifications.
3. Coordinate Surveyors regarding all surveys, approvals etc.
4. Handle Broker / Customer queries in a timely manner.
5. Process and issue LPO’s for vehicle repairs as well as Third Party properties.
6. Liaise with service providers including workshops, property repairers, and other insurance companies.
7. Validate and process settlements under the various covers (Hire car, Towing, Property damage, Excess accounting etc.) to the Insured / Third Parties.
8. Respond / Clarify BAH claim handlers on their queries related to claim covers / approvals etc.
9. Complaint handling and drafting official replies to the regulators in case of escalations.

Business Knowledge:

1. Sound knowledge of GIG Motor Insurance Policies and Unified policies in Gulf.

Operational & Technical Responsibilities:

1. Fluency in writing, reading, and spoken English; Arabic would be an added advantage.
2. Computer Skills.
3. Attention to technical detail.
4. Logical and systematic planning and organizing abilities.