Medical Secretary

Responsibilities:

1. Schedule, reschedule, and cancel appointments.
2. Take phone calls from patients, labs, and physicians.
3. Document telephone notes and assign them to the proper staff.
4. Ensure health care patients receive excellent customer service.
5. Update management on physician schedule changes for vacations, meetings, etc.
6. Check voicemails and respond to phone calls.
7. Contact patients and schedule overdue appointments.
8. Call patients to remind them of upcoming appointments.
9. Comply with office policies and procedures.
10. Assist in managing medical billing.