Massage Therapist

The House of Enspa was created in 2002 as a movement for women to empower themselves through inner beauty and to just BE beautiful. We are constantly working on customer centricity. We put the voice of our customers to work for us. Word of mouth means a lot to us. Always at the top of our game current and bringing in innovative and new offerings and trends. As a result, we are winners and tremendously thriving - the bestselling in what we do. Our customers love it, and we have a huge fan club - they are amazed by us and won't go anywhere else. This doesn't mean we ever rest - always on our toes and at the forefront of our minds is the belief that our competition is better than us.

The Role:

We are currently looking to hire a highly skilled Massage Therapist. The ideal candidate is required to be an expert in providing professional services to the clients such as manicure, pedicure, waxing, massage, conducting skin analyses, giving treatments to the clients as per company standards. To be successful in this role, the candidate should have experience with beauty therapies and good knowledge of skin and body care products. The Therapist will be promoting customer loyalty through performing all services immaculately as per company SOPs. The goal of a therapist is to achieve the highest client satisfaction and retention rates and the service and retail targets that have been set.

Responsibilities:

1. Perform all treatments immaculately as per company SOPs.
2. Have the ability and drive to learn additional treatments and perform them as per company SOPs.
3. Upsell services and retail products to clients.
4. Be open minded and learn all services and knowledge during training.
5. Maintain tools and equipment to company and hygiene standards and report immediately any defect.
6. Prepare and clean up station before and after each client as per standard set manual.
7. Identify contraindications for any treatment and report it to Receptionist.
8. Advise clients on home-care maintenance products for sale.
9. Follow daily duties as per roster.
10. Relay any issue to the most senior person in the spa (i.e.: contraindications, complaints, etc.).
11. Communicate with the client in a professional manner.
12. Attend all monthly staff meetings & Spa Briefings even when off.
13. Help at the end of the day with the cleaning routine.

Desired Candidate Profile:

1. High School Graduate is a must.
2. Degree in Beauty therapy / Diploma in a relevant field is a plus.
3. Fluent in English is a must.
4. 2-3 years’ experience as a Manicure/Pedicure therapist with at least 1 year in the UAE.
5. Proficiency in gel and acrylic nails would be an advantage.
6. Excellent Waxing and threading skills will be preferred.
7. Experience in Body massage, Eyelash and brow defining skills would be an advantage.
8. Expert in facials would be preferred.
9. Up to date with cosmetic trends and makeup products.
10. Strong inter-personal skills and communication skills, and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse situation.
11. A positive and happy person.
12. Work requires willingness to work under a flexible schedule.
13. Team Player, willing to accept challenges and able to meet them.
14. Willingness for self-development and career growth.