Marketing & E-commerce Specialist

Location: Ajman, UAE (Onsite)

Job Type: Full-Time

About VOCCA

VOCCA is a luxury chocolate brand that brings the finest artisanal chocolates under one roof. As we expand our presence, we seek a Marketing and E-commerce Specialist to strengthen our brand(s), enhance our digital presence, and grow our online sales.

This role is ideal for someone who thrives in a fast-paced environment, loves brand building, and understands digital commerce.

Key Responsibilities:

Marketing & Brand Growth

1. Public Relations & Brand Storytelling
   • Build and maintain strong relationships with media, industry partners, and key stakeholders.
   • Develop a compelling brand narrative and ensure it reaches the right audience.
2. Social Media & Content Strategy
   • Create and manage content across social media platforms to drive brand engagement.
   • Plan and execute creative campaigns that increase brand awareness and community engagement.
   • Monitor trends and adapt content strategies accordingly.
3. Branded Events & Activations
   • Assist in planning and executing brand activations, pop-ups, and corporate events.
   • Ensure events create momentum and foster strong customer relationships.
4. Influencer Marketing & Collaborations
   • Identify and manage influencer partnerships that align with the brand.
   • Track influencer campaigns to ensure measurable impact.

E-commerce & Online Sales Growth

1. Online Store & Marketplace Management
   • Manage VOCCA’s e-commerce platform and online marketplaces (Talabat, Noon, etc.).
   • Optimize product listings, descriptions, pricing, and promotions.
2. Digital Marketing & Paid Ads
   • Assist in executing digital marketing campaigns (Google Ads, Meta Ads, etc.) to drive online sales.
   • Analyze ad performance and optimize for better results.
3. Customer Experience & Retention
   • Work on improving the customer journey and loyalty programs.
   • Ensure smooth communication between e-commerce and fulfillment teams.
4. Logistics & Order Fulfillment Coordination
   • Coordinate with the operations team to ensure timely and efficient delivery of products.

Requirements:

• Experience: 4-5 years in marketing, branding, social media, influencer marketing, and e-commerce.
• Industry Knowledge: Experience in F&B, luxury goods, or consumer brands is a plus.
• Arabic speaking is a plus.

Skills:

• Strong understanding of social media, PR, influencer marketing, and branding.
• Basic knowledge of Shopify, WooCommerce, Magento, or other e-commerce platforms.
• Familiarity with Google Ads, Facebook Ads, and performance marketing strategies.
• Strong analytical mindset with the ability to track campaign performance.
• Driving License: Required (as the role involves visiting retail outlets, events, and collaborations).

Why Join VOCCA?

• Be part of a fast-growing luxury chocolate brand expanding across the region.
• Work on exciting campaigns that blend branding, digital commerce, and storytelling.
• Develop your skills in a dynamic and creative work environment.