As a Marketing and Public Relations Manager, you will be responsible for creating and implementing marketing strategies that enhance brand awareness and manage the hotel's public relations to promote a positive image.
Develop and implement integrated marketing strategies to increase hotel visibility, drive occupancy, and enhance guest engagement. Manage digital and offline marketing campaigns, ensuring alignment with the hotel's overall business goals. Coordinate with internal teams (sales, events, F&B) to create marketing content and promotions.
Ensure that all marketing materials and communications are consistent with the hotel's brand identity and messaging. Maintain brand integrity across all marketing and public relations initiatives.
Build and maintain strong relationships with media, bloggers, influencers, and key stakeholders. Draft and distribute press releases, news articles, and other media materials to promote hotel events, offers, and news. Organize media events, press conferences, and influencer visits to enhance media coverage.
Develop and implement crisis communication strategies to manage negative publicity or unexpected events. Act as the main point of contact for the media during a crisis, ensuring clear and timely communication.
Oversee the creation of marketing collateral such as brochures, videos, and photography. Manage the hotel's website, ensuring up-to-date information and engaging content. Create and manage content for social media platforms including Facebook, Instagram, Twitter, and LinkedIn.
Plan and execute advertising campaigns in print, digital, and social media to promote hotel services, packages, and special events. Manage relationships with external advertising agencies and media outlets to ensure successful ad placements.
Proactively pitch stories and hotel news to local, national, and international media outlets. Monitor media coverage and maintain media databases.
Plan and promote hotel events such as product launches, themed nights, and partnership activities. Ensure effective publicity for hotel-hosted events including press coverage and social media engagement.
Lead online marketing efforts, including search engine optimization (SEO), pay-per-click (PPC) campaigns, and email marketing. Optimize website content to enhance traffic and conversion rates.
Conduct market research to understand consumer trends, competitor activities, and media preferences. Analyze marketing and PR campaigns to measure their effectiveness using key performance indicators (KPIs) like ROI, engagement rates, and media reach.
Identify and manage partnerships with tourism boards, local businesses, and event organizers to boost the hotel's presence. Negotiate sponsorship deals to further promote the hotel's brand.
Develop and manage the marketing and PR budget, ensuring cost-effectiveness in all activities. Monitor campaign expenditures and report on budget performance.
No
Full-time