Marine Sales Executive

Marine Sales Executive Jobs in Dubai, UAE

Job Purpose

Responsible for all types of operations related to Sales for Mariner Lubricants Marketing by achieving marine sales targets and coordinating marine inventory in all international & local locations. Maximise profitability by achieving customer satisfaction and maintaining good relationship with all customers.

Principal Accountabilities

1. Order Management: Receives and processes all orders received from ENOC customers through Oracle by raising invoices to customers and ensures that all orders are timely executed.
2. Co-ordinates with Marine Sales Manager the preparation of orders, follow up with the production and time of dispatch.
3. Execute marine orders on timely basis, track the progress and keep customers updated.
4. Work on pricing as per the margin set by the Marine Sales Manager which is based on the market requirements and the type of the customers.
5. Customer Relationship Management: Reply to customer inquiries related to product availability, prices, providing equivalents and so on.
6. Carry out the necessary investigations for customer complaints and coordinate with the different parties involved to resolve the issue.
7. Understand customer requirements to enhance key customer relationships, and embrace best practice sales and operational management, reinforcing the needs of the customers.

Experience

Educational Qualification – University bachelor’s degree or equivalent. Minimum 2 years in logistics and marine business. Excellent communication skills, written and oral, ability to develop effective internal relations. Excellent English (spoken & written). Strong knowledge of the company’s marine strategy and marine operations. Excellent teamwork, negotiation, problem-solving, and sales skills.