Managing Consultant, Specialized Product Delivery | Dubai, UAE

Managing Consultant, Specialized Product Delivery

Mastercard, Inc. Dubai, United Arab Emirates

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Title and Summary
Managing Consultant, Specialized Product Delivery (Digital Technology - Payments Specialist)

All About the Role

Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

1. Delivering new products and strategies to market smoothly and efficiently.
2. Successfully implementing complex technology and delivering the most challenging transformation programs.
3. Strengthening client's internal skills, knowledge and experience in critical areas.
4. Transforming client processes and optimizing their management practices.

As a Project Manager, you will oversee the complete design, execution, monitoring, and closing of Payment-related projects (such as Integration of Mastercard Payment gateway with a third-party Payment system, Co-badging activities, Integration of Mastercard remittance Solution, MDES implementation, VCN launch, Loyalty platform implementation, wallets launch etc.).

Responsibilities include:

1. Oversee all aspects of project management and successful completion.
2. Coordinate and complete projects on time, within budget, and within scope.
3. Become a bridge between technical and business teams.
4. Set deadlines, assign responsibilities, and monitor project progress.
5. Prepare reports for upper management regarding project status.
6. Coordinate internal resources and third parties/vendors.
7. Assist in defining project scope and objectives.
8. Develop a detailed project plan to monitor and track progress.
9. Manage changes to the project scope, schedule, and costs.
10. Measure performance using appropriate project management tools.
11. Report and escalate to management as needed.
12. Manage the relationship with the client and relevant stakeholders.
13. Perform risk management to minimize potential risks.
14. Create and maintain comprehensive project documentation.
15. Meet with clients to clarify specific requirements.
16. Track project performance to analyze the successful completion of goals.
17. Meet budgetary objectives and adjust project constraints based on financial analysis.

Execution and Implementation

Support in delivery of large programs for clients from initiation to benefit realization.

Successful execution of projects across different clients/businesses, identifying and mitigating risks, solving issues, and ensuring they are implemented in line with agreed timescales, budgets, and quality criteria.

Develop strong bonds with clients that endure beyond a particular assignment.

Identify new business opportunities to support clients with Mastercard solutions.

Team Collaboration & Culture

Develop sound business recommendations and deliver effective client presentations.

Plan, organize, and structure work to address client problems.

Lead team and external meetings.

Contribute to the firm's intellectual capital and solution development.

Grow from coaching to enable ownership of day-to-day project management and mentor junior team members.

All About You

1. Experience in delivery of large, complex projects/programs in a cross-functional, multicultural environment.
2. Domain knowledge of payments industry and hands-on experience in program management.
3. Able to plan and manage a multi-workstream program from inception to delivery.
4. Strong interpersonal communication and presentation skills.
5. Able to handle multiple priorities and work independently.
6. Able to lead, motivate and develop a team of professionals.

All About Your Education & Skills

1. Bachelor's degree or equivalent qualification; advanced degree or MBA preferred.
2. Fluent in local office language and English; other languages desirable (Arabic).
3. Advanced Word, Excel, and PowerPoint skills; knowledge of Project Management tools preferred.
4. 10-12 years of relevant experience; market-specific/regional experience preferred.
5. Proven working experience in project management.
6. Payment system Project management experience required.
7. Project Management Professional (PMP) / PRINCE II certification is a plus.
8. Knowledge and experience with Mastercard platforms is a plus.
9. Excellent client-facing and internal communication skills.
10. Solid organizational skills, including attention to detail and multitasking skills.
11. Analytical skills and willingness to travel.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.