Manager - Transformation

Minimum Requirements

1. A minimum of 8 years of experience in a similar role.
2. Experience in the built environment, with specific experience in key capabilities (Strategy, Operating Model Design, Business Process Management, People Advisory) in Management Consulting and Advisory environments or a relevant position with transferable skills.
3. Experience in one or several of our key sectors.
4. Experience in the following areas:
   1. Target Operating Model development.
   2. Current state assessment, benchmarking, gap assessment against best practice.
   3. Strategy development (at the departmental or organizational level), operational planning, performance management.
   4. Mapping customer journey, services, organizational or departmental scope, and process framework.
   5. Organizational design, organizational sizing.
   6. Development of departmental roles and responsibilities, job descriptions.
   7. Development of competency frameworks, and conducting competency assessments.
   8. Development of governance frameworks, including committee structure and terms of reference, a delegation of authority, three lines of defense.
   9. Development of detailed processes in Visio or ARIS or other BPM tools, standard operating procedures, and work instructions improving organizational efficiency.