Manager - Stakeholder Management - Dubai Holding Real Estate

Bachelor of Business Administration (Management)

Nationality: Any

Vacancy: 1 Vacancy

Job Purpose:

The job holder will be responsible for executing comprehensive stakeholder engagement activities including building and maintaining strong relationships with key stakeholders ensuring the organization's long-term success.

Key Responsibilities:

Stakeholder Engagement:

• Execute a comprehensive stakeholder engagement strategy aligned with the organization's overall goals and objectives. Identify and prioritize key stakeholders across various groups.
• Proactively address stakeholder concerns, understand interests, and identify potential areas of impact on the organization and inform the CEO for strategic decision-making.
• Build and maintain strong, collaborative relationships with stakeholders based on trust and mutual respect to foster long-term partnerships and secure stakeholder buy-in.
• Develop and deliver compelling presentations and communications to engage stakeholders, promoting transparency and building stakeholder confidence.
• Advocate for the organization's interests while considering and integrating stakeholder perspectives to achieve balanced and sustainable outcomes.
• Facilitate open communication channels and address stakeholder concerns effectively, mitigating potential risks to maintain positive relationships and build trust.
• Collaborate with internal teams (e.g., marketing, communications, public relations) to ensure consistent messaging across all stakeholder interactions, creating a unified and credible brand image.
• Monitor industry trends and best practices in stakeholder engagement, staying ahead of emerging issues and adapting strategies accordingly to maintain a competitive advantage.
• Track stakeholder feedback to inform management for strategic decision-making, incorporating stakeholder insights to improve organizational performance and achieve long-term goals.

Project Management and Communication:

• Manage stakeholder engagement projects, ensuring timely completion, efficient resource allocation, and alignment with strategic objectives.
• Maintain a comprehensive stakeholder database for effective communication and relationship management.
• Maintain a log of the CEO's directions and the status of each, including coordination with internal departments/stakeholders on assigned tasks.
• Facilitate effective communication across the organization by ensuring timely and accurate dissemination of critical information relevant to stakeholder engagement.

Executive Support and Relationship Building:

• Support the CEO to execute strategies for building and maintaining strong relationships with key executive-level stakeholders.
• Manage the CEO's calendar and schedule stakeholder meetings, ensuring efficient coordination and communication as needed.
• Draft and proofread correspondence on behalf of the CEO, maintaining a professional and accurate voice.
• Anticipate the CEO's needs and proactively provide support and information related to stakeholder engagement matters.
• Prepare insightful reports on stakeholder engagement activities, including key insights and recommendations, for the CEO and senior leadership.
• Draft and proofread high-quality communication materials (e.g., presentations, reports, press releases) related to stakeholder engagement initiatives.
• Organize and maintain an accurate database and filing system to store departmental files and documents in a confidential manner and maintain records (physical and digital filing) of all departmental correspondence, documents & reports ensuring easy retrieval.
• Provide support with team engagement activities and departmental gatherings as per departmental plan and ensure its smooth operations.
• Responsible for handling sensitive information with discretion and maintaining confidentiality at all times.

Desired Candidate Profile:

• Bachelor’s degree in Business Administration, Public Relations Management, Office Management, or related field.
• Any relevant certification such as Certified Office Manager (COM) or Professional Certificate in Stakeholder Engagement (PCSE) - preferred.
• Min 4-6 years’ experience in stakeholder engagement, public relations, or a similar field.
• Proficient in MS Office – full suite.
• Well-versed in stakeholder engagement software and/or communication platforms (e.g., CRM systems, email marketing tools) - preferred.
• Excellent verbal and written communication skills (both English and Arabic).
• Well-versed in document management systems to store, retrieve, and manage digital files and records.
• Ability to build trust and rapport with stakeholders from various backgrounds and at different levels.
• Excellent project management and organizational skills with the ability to manage multiple priorities effectively.
• Strong public speaking and presentation skills with the ability to tailor communication to diverse audiences.
• Ability to multitask and prioritize tasks effectively.
• Ability to establish and maintain professional relationships.
• Flexible to handle changing priorities, tasks, and responsibilities.
• Attention to detail and quality.
• Exceptional time-management skills.
• Strong customer service and social skills.
• Possess a deep understanding of industry trends and best practices.