Manager, Media - EMEA

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

The Role of Media Manager:

We currently have an opportunity for an experienced Media Manager to join our Four Seasons Corporate Office team in Dubai! This role reports to the Senior Director, Global Media and will be part of a team that leads the development and implementation of the European and Middle East property media plans, innovation, and optimizations across Hotels and Resorts.

Your key responsibilities will include:

1. Working in the dynamic environment of Four Seasons global headquarters, the EMEA Regional Media Manager will be an integral member of the world-class team that drives the strategic media vision for the growing Four Seasons Hotel and Resort business.
2. Executing, managing, and organizing media operations and strategy across the digital landscape within the Four Seasons digital online business.
3. Managing internal and external stakeholders such as digital media agencies, creative agency, brand marketing, analytics and legal.
4. Overseeing channels including search, social, display and video – executing a multi-channel integrated strategy and analysis.
5. Ensuring media brand guidelines are followed and consistency is maintained across investment prioritization.

Our Ideal Media Manager candidate will have:

1. Expertise with digital media strategy and activation; connecting these to brand, media, consumer and performance goals.
2. Strong analytical thinking with the ability to clearly communicate findings and solutions.
3. A deep passion and understanding of the advertising technology, innovations, and data / performance measurement trends.
4. A proven track record of creating and executing media plans that answer KPIs.
5. The ability to work in a fast-paced environment managing multiple stakeholders and priorities, balancing short and long term needs and implications.
6. Experience in leading key media operations including budget management, stewardship of media buys, proof of performance and budget actualization.

College or University degree, preferably in a business or marketing / media communications program. MBA an asset.

A minimum of 5-7 years of progressive experience in an agency or client setting. Preferable experience in bid management, campaign management / optimization or digital media operations within search, publisher, display and social media. Experience within the luxury and / or hospitality industry.

This role connects to the Global Paid Media COE that is EST, therefore there is an ability for the stakeholder to join evening calls 1-2x a week.

Location of position: This position can be located in our offices in Dubai or Geneva.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”