Management Trainee - Rooms- Jumeirah Marsa Al Arab

Be among the first applicants.

Dubai Holding

Dubai

AED 60,000 - 120,000

Be among the first applicants.

2 days ago

Job description

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.

About the Job:

An opportunity has arisen for a Management Trainee to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

Manage VIP arrivals and guest preferences by coordinating with relevant departments and ensuring accurate guest profile records.

Organize timely delivery of VIP amenities and spot-check long-staying guests' amenities for quality assurance.

Coordinate with the Reservations Department to action guest preference forms and update arrival checklists accordingly.

Ensure expedited check-in process for Limousine arrivals and prioritize room readiness.

Oversee preparation of welcome folders, welcome cards, and offer Cold/Hot scented towels and welcome drinks to all guests upon arrival.

Supervise lobby greeters and Guest Relations team, always ensuring their presence and availability in the lobby.

Arrange and supervise guest cocktail events, communicating attendance estimates to relevant departments.

Supervise Guest Services Executive/Guest Relations staff to ensure efficient guest assistance and support.

Maintain visibility and availability to in-house guests, regularly engaging with them to obtain feedback on hotel facilities and services.

About you:

The ideal candidate for this position will have the following experience and qualifications:

Accomplished their hospitality Bachelor
Proficient in English (Read/Write/Speak)
Active Listening and clear and concise speaking skills.
Attention to detail
Ability to stay calm in stressful situations and take decisions in adverse condition

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, excellent leave and health care package including dental coverage, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.