Luxury Sales Assistant

The Retail Sales Assistant is responsible for assisting customers with their purchases, maintaining the sales floor, and ensuring an overall positive shopping experience. This role involves a variety of duties including customer interaction, product promotion, stock management, and maintaining a clean and organized store environment.

Key Responsibilities:

• Customer Service:
• Greet customers as they enter the store and offer assistance.
• Understand customer needs and provide relevant product recommendations.
• Process customer transactions accurately and efficiently, including cash, card, and online orders.
• Address customer inquiries and resolve complaints in a professional and friendly manner.
• Sales Support:
• Actively promote and upsell products to meet sales targets and goals.
• Help customers find products and suggest alternatives when necessary.
• Maintain product knowledge and stay updated on current promotions, discounts, and new arrivals.
• Stock Management:
• Assist with receiving and stocking merchandise on the sales floor.
• Monitor inventory levels and inform the management team of low stock or out-of-stock items.
• Ensure all products are properly labeled and priced.
• Store Maintenance:
• Keep the sales floor clean, tidy, and organized, ensuring a pleasant shopping environment.
• Assist with visual merchandising and product displays to attract customers.
• Ensure fitting rooms are neat and products are returned to the shelves.
• Team Collaboration:
• Work effectively with team members and contribute to a positive work environment.
• Participate in team meetings and training sessions.

What we want from you:

• Previous retail experience, preferably in the luxury sector.
• Strong communication and interpersonal skills.
• Arabic speaker is a plus.
• Ability to work well in a fast-paced environment.
• Basic math skills and the ability to operate a point of sale (POS) system.
• Flexibility to work varied shifts, including evenings and weekends.
• Sales-driven and motivated by meeting targets.
• Team player with a positive attitude.