Logistics Supervisor UAE National only - Q-Express Doents Transport - G25

UAE Nationals with family book only.
Experience managing teams.
Experience with planning performance metrics and process improvement.
Work a flexible schedule/shift/work area including weekends, nights, and/or holidays.

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and efficiency in our busy Transportation network.

Your responsibilities:
First and foremost, support the overall daily management of operational duties. You will be expected to prioritize and continually improve safety at the delivery station and for the team. You will supervise logistics assistants, coordinators, and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs. You need to coach them when needed, partnering with supporting departments to improve logistics processes and operations, and communicate with our delivery service providers to set expectations and raise the bar on quality of their deliverables.

You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you'll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking trends and reporting on site performance on a regular basis. You need to deputize for the Operations Manager as and when required: you'll step in on their behalf where necessary.

In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you'll follow up on and resolve any process-related issues as and when required.

You are expected to be flexible to work in different shifts and to do overtime when needed. Finally, together with the Operations Manager, you will sufficiently resource your function from a personnel standpoint. Resourcing in this context means multiple things: callouts for training needs, absence and performance management, coaching, and continuous monitoring of department productivity and many more.

Experience in logistics.
Experience in warehouse operations.
Experience with data analysis.