Logistics Supervisor | UAE National only

DESCRIPTION

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your responsibilities:

1. Support the overall daily management of operational duties, deputizing for the Operations Manager as required.
2. Prioritize and continually improve safety at the delivery station.
3. Supervise logistics assistants, coordinators, and delivery associates to ensure every shipment meets and exceeds operational KPIs.
4. Monitor coordinator and associate performance, coaching them when needed, and partner with supporting departments to improve logistics processes and operations.
5. Communicate with delivery service providers to set expectations and enhance quality.
6. Interview candidates for associate roles.
7. Brief and monitor the workload of all drivers and associates, ensuring all administrative tasks are accurately completed.
8. Measure and monitor overall workflows and daily metrics to assist the Operations Manager in tracking and reporting site performance.
9. Help with training and mentoring new Associates, ensuring they have the knowledge to successfully perform their tasks.
10. Follow-up on and resolve process-related issues as required.
11. Engage in physical activities such as pushing carts weighing up to 100 pounds and lifting packages up to 15 kg.
12. Be flexible to work different shifts and do overtime when needed.
13. Collaborate with the Operations Manager to resource your function regarding training needs, absence and performance management, coaching, and monitoring department productivity.

BASIC QUALIFICATIONS

1. Experience in warehouse operations
2. Experience in logistics
3. UAE national with family book

PREFERRED QUALIFICATIONS

1. Experience with planning, performance metrics, and process improvement

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