Logistics Supervisor, Amazon Logistics

Description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.

Your Responsibilities

1. Support the overall, daily management of operational duties, deputizing for the Operations Manager as required.
2. Prioritize and continually improve safety at the delivery station.
3. Supervise logistics assistants, coordinators, and delivery associates to ensure every shipment meets and exceeds operational KPIs.
4. Monitor coordinator and associate performance, coaching them as needed.
5. Partner with supporting departments to improve logistics processes and operations.
6. Communicate with delivery service providers to set expectations and enhance quality.
7. Interview candidates for associate roles.
8. Brief and monitor the workload of all drivers and associates, ensuring all administrative tasks are accurately completed.
9. Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking and reporting on site performance.
10. Help train and mentor new Associates, providing them with the knowledge to carry out their tasks.
11. Follow up on and resolve any process-related issues as required.
12. Be flexible to work in different shifts and do overtime when needed.
13. Resource your function from a personal standpoint, including training needs, absence and performance management, coaching, and monitoring productivity.

Basic Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

Preferred Qualifications

• Experience in logistics
• Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Q-Express Documents Transport - G25

Job ID: A2866090