You are expected to be flexible to work in different shifts and to do overtime when needed. Together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, includes:
Call-outs for training needs
Absence and performance management
Coaching
Continuous monitoring of department productivity
And many more responsibilities.
Minimum Requirements:
Experience managing teams
Experience with planning, performance metrics, and process improvement
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays