Timely execution and delivery of orders for all Customers in KSA served out of MEDC through SBD Arabia – Channels (Modern Channel, E Commerce, Traditional Channel),
Prepare Intercompany shipments for timely dispatch
Effectively plan operational flow with relevant stakeholders (Internal & External) to avoid supply disruption.
Ensure timely Customs Clearance at Destination, through continuous follow-ups with Freight Partners
Ensure invoicing is completed, immediately on completion of Saudi Customs Clearance
Drive a zero tolerance mindset for deviation from processes to ensure customer deliverables are met fully.
Manage Transport claims.
Customs Compliance
Adherence to Origin and Destination Custom regulation and be 100% compliant.
Ensure Export & Import Documents are prepared and completed on-time
Review Customs Declarations for accuracy.
Pre-alert Partners on shipment value to arrange Duty in advance.
Review Duty Invoices & forward to Bart for approval
Work closely with EU Trade Compliance Team to ensure compliance and resolution of any challenges in a timely manner.
Arrange weekly transportation as per the agreed shipping schedule by performing shipment / volume analysis.
Provide pre-alert to Partners as per agreed SLA.
Ensure efficient & effective route planning with maximized Truck Utilization – Multi Customer Consolidation
Track end to end movement from MEDC to Customer
Arrange adhoc / rush order movement
Ensure partner adherence to contract on service and cost
Review freight Invoices for accuracy and forward for approvals
KPI’s & Quality
Meet agreed Delivery Target
Evaluate Partner Performance on weekly basis.
Outbound Freight cost to be kept on target.
Have up to date tracker with all shipment updates.