Lifesciences PACS Clinical Consultant

Job Responsibilities

• Clinical Consultant (CC): Clinical Consultant will support departmental team members (client onsite) with system application knowledge. The CC leads the workflow analysis, assists with testing efforts.
• Ensures successful clinical and physician adoption of Client PACS solution.
• Serves in a consultative role with the customer throughout solution delivery & implementation to provide a smooth, effective, and successful implementation.
• Supports clinical consulting services.
• Holds a specialty, or multi-specialty role(s).
• Configures or manages the configuration of Client PACS solution to accommodate Application and/or operational workflow in the customer’s environment.
• Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions.
• Guides the customer in the testing of workarounds, clinical integration, and new functionality of Client PACS solution.
• Assists to coach and educate customers in the use of complex situations for multiple solutions.
• Analyzes the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer.
• Collaborates with the project team to plan and execute the customer's transition to first clinical use supporting all aspects of the clinical go live.
• Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure.
• Identifies application issues, investigates, and resolves issues or identifies potential defects, documents, and submits those according to standard process.
• Files required reports and consistently complies with all required Client processes.
• Performs workflow assessments.
• Learning how to configure Client PACS solution.
• Configuring Client PACS solution.
• Configuring Display Protocols.
• Coaching and consulting with customer stakeholders to adopt change.
• Training customer users of the PACS solution.
• Support first productive use or go-live transitions.

Qualifications

• 3+ years of experience working in the Life Sciences industry.
• Up to 2 years of clinical or related experience in Radiology PACS domain or specialty.
• Solid understanding of industry standards for ethics and compliance risk within the Life Sciences industry.
• Must have strong relationship building skills, must be a team player and have cross-constituency facilitation skills.
• Must have strong verbal and written communication skills.
• Working knowledge of technology solutions such as MS Office, Tableau, Qlikview and/or Splunk is a strong plus.
• Education – bachelor’s degree in business or a related field is strongly preferred.